Privacy Policy
Introduction
At FluenceX, we are committed to protecting the privacy and security of our website visitors, clients, and platform users. This Privacy Policy outlines how we collect, use, protect, and process your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy applies to our beta platform and all related services.
Information We Collect
FluenceX collects personal information that you voluntarily provide when using our contact form, joining our creators platform, joining platform waitlist, or engaging with our beta services. The types of personal information we may collect include:
- First and Last Name
- Social Platform Details
- Email Address
- Brand Name and Brand Details
- IP Address
- Authentication Data
- Platform Usage Data
- Beta Testing Feedback
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your explicit consent
- Contractual necessity (to provide our services)
- Legal obligations
- Legitimate business interests
How We Use Your Information
The personal information collected by FluenceX is used for the following purposes:
- To respond to inquiries and fulfill requests, including sending information about our services or other materials as requested
- To manage the waitlist for our creators' platform, including keeping you updated on platform news and availability
- To optimize our website and services through data analysis, improving site performance and user experience
- To facilitate beta testing and collect feedback on platform features
- To ensure platform security and prevent fraud
- To comply with legal obligations
Protection of Your Information
FluenceX takes the protection of your personal information seriously. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data during transmission
- Regular testing and evaluation of security measures
- Secure access controls and authentication procedures
- Regular security assessments and updates
- Staff training on data protection and security
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- The duration of your participation in the beta program
- The period required by law
- The time needed to resolve disputes or enforce our agreements
Sharing of Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
- Trusted service providers who assist in operating our platform
- Analytics providers to help us improve our services
- Legal authorities when required by law
International Data Transfers
Your data is primarily stored and processed within the European Union. If any data transfer outside the EU is necessary, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
Your Rights Under GDPR
Under the General Data Protection Regulation, you have the following rights:
- Right to Access: You can request a copy of all personal data we hold about you
- Right to Rectification: You can request correction of any inaccurate information
- Right to Erasure: You can request deletion of your personal data in certain circumstances
- Right to Restrict Processing: You can limit how we use your personal data
- Right to Data Portability: You can request your data in a structured, commonly used format
- Right to Object: You can object to our processing of your personal data
- Right to Withdraw Consent: You can withdraw your consent at any time
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to improve user experience and analyze platform usage. These include:
- Essential Cookies: Required for basic platform functionality
- Analytics Cookies: Help us understand how users interact with our platform
- Functional Cookies: Remember your preferences and settings
Changes to This Privacy Policy
FluenceX reserves the right to update or modify this Privacy Policy at any time, particularly during the beta phase. We will:
- Post any updates on this page
- Update the "last modified" date
- Notify you of significant changes by email
Contact Us
For any questions, concerns, or requests related to your privacy rights, please contact:
- Email: [email protected]
- Data Protection Officer: [To be appointed]
Last Updated: [Date]